Easy, Fair Returns & Refunds

Transparent | Trustworthy | Hassle-Free

We’re committed to giving you confidence in every purchase. That’s why our returns process is clear, fair, and designed to keep things simple—just how we handle everything here.

Return Window: 30 Days

You have a full 30 days to return most new, unused products in their original packaging. After that, refunds or exchanges may no longer be possible. It’s our way of making sure we meet your expectations quickly.

Approval Criteria

Returns are eligible when:

  • The item is in new, unused, and re-saleable condition
  • It’s returned in the original packaging
  • You have proof of purchase

We want to ensure every product returned is in the same great shape it left our shop.

Non-Returnable Products

Some items, unfortunately, aren’t eligible for returns. These include:

  • Gift cards
  • Digital products or downloadable software
  • Personal care, sanitary, or perishable items
  • Hazardous or flammable materials

If in doubt, just ask us—we’ll help clarify.

Refund & Exchange Process

  • Once we receive and review your return, we’ll process your refund or exchange within a few business days.
  • Refunds are issued using your original payment method.
  • Sale and clearance items may be final sale and not eligible for refunds.

Exchanges for Defective or Damaged Items

Only faulty or damaged items qualify for exchanges. If you spot an issue:

  1. Contact us with photos or a description of the problem
  2. We’ll guide you through sending the product back
  3. We’ll send you the same item as a replacement, no questions asked

Questions or Concerns?

Our support team is here to help—just like we guide customers every day. Reach out to us anytime:

We’ll make sure your return or exchange is smooth, respectful, and reliable—just like everything we do at our company.